BREAKING NEWS!!!

Heritage Aviation will be in attendance at the Local Vermont Business Job Fair on Thursday April 27th.

We hope to see you there!

Click here for Additional Information

Heritage Aviation is dedicated to the health, happiness and growth of it’s employees.

As important as machinery is to our operations, it is the people who work here that set Heritage apart. Customers return to us because of the quality of our work, but more importantly, because of the caliber of our employees.

Heritage offers each of its employees a competitive salary, a compelling benefits package, vacation time, and a rewarding work environment where you can fulfill your career ambitions. We invest in all of our employees to help them reach their full potential.

If you’d like to join our team of aviation professionals, please visit our current openings page to apply.

At Heritage Aviation we acknowledge that culture is the pulse of our organization and key success. We are committed to taking care of customers, employees, and the environment in all aspects of our operation. Our team is built around being honest and fair, and we encourage creativity and fun.

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Please submit your Cover Letter & Resume to hr@flyheritage.com

Customer Service Representative

Reports to: CSR Supervisor
Shift: Tuesday through Saturday, 6am-2pm (full-time, 40 hours/week)

Heritage Aviation is seeking self-motivated, positive, reliable full-time Customer Service Representatives to join our team. We pride ourselves on providing excellent customer service to our clientele with the highest level of professionalism.

DUTIES AND RESPONSIBILITIES
Welcoming and assisting customers and visitors (by telephone or in person) in a friendly and respectful manner
Coordinating with appropriate departments to accomplish customer requests
Assisting customers with arrangements for hotels, ground transportation, catering and other miscellaneous requests
Preparing invoices, collecting payments and reconciling daily reports through POS system and TFBO
Complying with Employee Handbook, CSR Manual, FBO Manual and Safety Manual

REQUIREMENTS
Must be willing to work nights, weekends, and holidays
Must have a valid state driver’s license
Must have customer service/hospitality experience
Experience in the aviation industry is desired but not required
Must be able to pass a FAA 10-year background check
Must be able to pass a pre-employment drug screening

QUALIFICATIONS
Strong verbal and written communication skills (English)
Fluency in MS Office Applications- esp. Outlook and Word
Exceptional organizational skills and attention to detail
Ability to plan and prioritize competing tasks and projects in a fast-paced environment
An aptitude for creative problem-solving and analysis
Evidence of the practice of a high level of confidentiality

Line Service Technician

Reports to: Shift Lead
Shift: PM Shift (exact days TBD, but will include a weekend shift)

DUTIES AND RESPONSIBILITIES
Marshalling all arrivals and departures, aircraft staging, ramp safety, organization and cleanliness
Facilitating and servicing aircraft with whatever needs it may require as requested by flight crews
Fueling. Safely ensuring clean, dry aircraft fuel is being delivered to the proper aircraft
Deicing in a safe manner
Providing customer service (i.e. baggage handling, car re positioning, catering, ice, coffee, etc.)
Complying with FBO Ops Manual, Employee Handbook and Safety Manual
Communicating with Shift Lead during airline fueling down time

REQUIREMENTS
Must be willing to work nights, weekends, and holidays
Will be required to pass a pre-employment drug test
Will be required to pass a 10-year background check
Must have a valid state driver’s license
Customer service/hospitality experience preferred
Experience in the aviation industry is desired but not required

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